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1. Introduction

VIVI'R LGBTQ+ is dedicated to maintaining the privacy and confidentiality of the personal information of individuals associated with the organization. This Privacy Policy outlines our practices for the collection, use, disclosure, and safeguarding of personal data, ensuring compliance with applicable privacy laws and regulations.

2. Personal Information Collection

  • Types of Information: VIVI'R LGBTQ+ may collect personal information, including but not limited to names, contact details, demographic information, gender identity, sexual orientation, and language preference, necessary for providing tailored services and support.

  • Sensitive Information: We recognize the sensitivity of certain personal data, such as gender identity and sexual orientation. Such information will be treated with the utmost confidentiality and will only be used for purposes relevant to VIVI'R LGBTQ+'s mission.

  • Children's Data: VIVI'R LGBTQ+ does not knowingly collect personal information from children under the age of 13 without parental consent.

  • Collection Methods: Personal information may be collected through various channels, including our website, social media platforms, forms, surveys, emails, and interactions with our staff and volunteers.

  • Consent: By providing personal information to VIVI'R LGBTQ+, individuals consent to the collection, use, and disclosure of their data as outlined in this Privacy Policy.

3. Use of Personal Information

  • Service Provision: VIVI'R LGBTQ+ uses personal information to provide services, resources, and support to LGBTQ+ newcomers in Canada, tailored to their settlement needs.

  • Communication: Personal information may be used to communicate with individuals about our programs, events, fundraising initiatives, and other relevant updates.

  • Marketing and Outreach: With explicit consent, VIVI'R LGBTQ+ may use personal information for marketing and outreach purposes to raise awareness about our mission and activities.

4. Disclosure of Personal Information

  • Third-Party Service Providers: Personal information may be shared with trusted third-party service providers, such as payment processors, mailing services, or database administrators, to facilitate our operations.

  • Partner Organizations: In certain circumstances, VIVI'R LGBTQ+ may collaborate with partner organizations to better serve the LGBTQ+ newcomer community. Personal information shared with partners will be subject to stringent confidentiality agreements.

  • Legal Obligations: VIVI'R LGBTQ+ may disclose personal information as required by law, regulation, or in response to a legal process, such as a court order or subpoena.

5. Data Security

  • Safeguards: VIVI'R LGBTQ+ implements appropriate physical, technical, and administrative safeguards to protect personal information from unauthorized access, disclosure, or misuse.

  • Data Retention: Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

  • Data Transfer: In the case of cross-border data transfers, VIVI'R LGBTQ+ ensures appropriate safeguards are in place to protect personal information in accordance with privacy laws.

6. Individual Rights

  • Access and Correction: Individuals have the right to access their personal information held by VIVI'R LGBTQ+ and request corrections if necessary.

  • Withdrawal of Consent: Individuals may withdraw their consent for the collection, use, and disclosure of their personal information at any time, subject to legal or contractual obligations.

  • Data Portability: Upon request, VIVI'R LGBTQ+ will provide individuals with their personal information in a structured, commonly used, and machine-readable format.

  • Data Deletion: Individuals have the right to request the deletion of their personal information from VIVI'R LGBTQ+ databases, subject to legal retention requirements.

7. Privacy Complaints and Inquiries

  • Contact Information: For privacy-related complaints or inquiries, individuals may contact our Privacy Officer at

  • Investigation and Response: VIVI'R LGBTQ+ will promptly investigate and respond to privacy complaints in a fair and transparent manner.

8. Third-Party Links and Services

  • External Websites: VIVI'R LGBTQ+'s website may contain links to external websites or social media platforms. This Privacy Policy does not apply to these third-party websites, and individuals should review their respective privacy policies.

9. Updates to the Privacy Policy

  • Review Cycle: This Privacy Policy will be reviewed periodically to ensure its continued relevance and compliance with privacy laws.

  • Notification of Changes: Any updates or revisions to the Privacy Policy will be communicated through our website or other appropriate means.

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